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JUL 9 2020

How do I create my NitroEx account?

Creating a new account on NitroEx is simple and takes about a minute to complete the entire sign-up process. To get started, click the “Register” button at the top right of the NitroEx home page. Enter the following details and ensure that all the information provided is correct and valid. Your ...
JUL 9 2020

What are the steps for KYC verification?

NitroEx takes extra security measures to protect your account information and personal details. KYC verification enables us to identify traders and ensure transparency and trust. The KYC process is divided into four sections: 1. Profile Information First Name Middle Name Last Name Date of Bi...
JUL 9 2020

How can I verify my email address?

After the sign-up process, you will be sent a confirmation email on your email address. Click the “Activate” button in the email to finish your account registration. If you do not see the email from NitroEx, please check your spam folder. The email verification will successfully redirect you to t...
JUL 9 2020

What can I do if my verified email expires?

Verified emails do not expire unless there are no deliberate actions taken by the user. If any suspicious activities are detected by our administration, your account may be temporarily blocked. In a few cases where we notice that the account has been completely compromised, we can also block the ac...
JUL 9 2020

Steps for my first login?

After you have successfully created your NitroEx account, you will receive a verification link on your email. Click on the link and you will be redirected to the NitroEx login page. Enter your email address, password and click on the Sign-in button. You will then be landing on the official Nitr...
JUL 9 2020

How can I change my surname?

To update your surname listed on your NitroEx account, you’ll need to go to www.nitroex.io and follow these instructions: Click on My Profile tab. Navigate to the KYC Verification page.  Enter your name. Complete the steps to verify your identity along with an official ID document. Submit your...
JUL 9 2020

I can't see my referral on my referral list?

The NitroEx Referral Program lets you earn bonuses for each successful referrals registered to your trading account. However, if you are unable to see your referrals on the list there may be a few possible reasons: Chances are that your friend hasn’t joined the NitroEx community yet. Your friend...
JUL 9 2020

How can I change my notification settings?

Notifications are an effective way to inform you about the latest changes. If you wish to change alerts related to your NitroEx trading account, please follow these steps. 1. Click on My Profile tab. 2. Go to the Notifications Settings. For Account Notifications: Select an option: Only Email, ...